Shipping policy
Processing Time
All orders are carefully prepared and shipped within 1–2 business days of purchase. You will receive a tracking number via email once your order ships.
Shipping Methods & Delivery Times
We partner with Canada Post, USPS, and other trusted carriers to ensure the safe and reliable delivery of your items.
- Domestic Shipping (Canada): 3–7 business days
- United States Shipping: 5–7 business days (Estimated total delivery time: 6–9 business days from order date)
- International Shipping: 10–21 business days (depending on destination)
Please note: Delivery times may vary during peak seasons, holidays, or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, package weight, and selected shipping method. We strive to offer competitive rates while ensuring your items arrive safely.
Order Tracking
Once your order ships, you will receive an automated email with tracking information. You can track your package anytime through the carrier's website or via your order confirmation page.
International Customs and Duties
For shipments outside of Canada, customers are responsible for any applicable customs fees, import duties, taxes, or clearance charges levied by the destination country.
Damaged or Lost Packages
If your package arrives damaged or goes missing in transit, please contact us at info@seekersandsages.ca within 7 days of the expected delivery date. We will work directly with the carrier to resolve the issue and ensure your items are replaced or refunded.
Questions?
If you have any questions about shipping, please contact us at info@seekersandsages.ca.
Blessed journeys,
Seekers and Sages